Privacy Policy

Information we collect

We may collect personal information necessary to provide our handyman services, including:

• Name, address, and contact details
• Details of the work requested or completed
• Payment and invoicing information
• Communications with our team (email, phone, or in-person notes)

How we use your information

We use your data to:

• Provide and manage the services you request
• Keep professional records to comply with industry standards and protect ourselves in case of disputes
• Communicate with you regarding your projects, invoices, or updates
• Improve our services

Data storage and retention

Your information is stored securely for professional record-keeping. We retain your data only as long as necessary for business, legal, or regulatory purposes. This helps us maintain accurate service records and protect both our clients and ourselves.

Your rights

You have the right to request the deletion of your personal data. Upon request, we will remove all personal information from our records, unless retention is legally required.

Data security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or disclosure.

Sharing your data

We do not sell, rent, or trade your personal data. We may share information with trusted partners strictly for operational purposes (e.g., payment processors) or as legally required.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted with an updated effective date.

Contact us

For questions or to request data deletion, please contact us via info@keystonehomeservices.co.uk